FAQ

We strive to provide excellent customer service to all of our customers. 
 
If for any reason you are not entirely satisfied with your purchase, please feel free to contact us at customerservice@WACapitolGiftShop.com  or call 360-786-1889, Monday through Friday 9am to 4pm.
 
How to order online:
Find your selection and click “Add to Cart”.
 
To return to the category you were viewing, click “return to shopping”.
 
When finished go to your cart and click on the “Checkout” button and simply follow the directions.  
 
If you experience difficulty, please feel free to call us Monday through Friday 9am to 4pm. 
 
All current applicable sales tax will be added to all orders as indicated on the checkout page. 
 
Shipping Fees
We are offering a special $4.95 flat rate shipping fee for all orders within the continental United States, which are sent via ground service and will typically take three to seven business days to arrive unless indicated otherwise in the product description. 
 
Overnight service is available for an additional $29 per order and may not be delivered to P.O. boxes.  
International service may be offered in the future.  
 
Returns, Refunds and Exchanges
 
New unused merchandise may be returned or exchanged  within 30 days using your receipt.   
Please call the shop, Monday through Friday 9am to 4pm, for assistance, 360-786-1889 or stop by in person.  For safety reasons food items may not be returned or exchanged.